Knowledge is divided broadly into two categories: Tacit and
Explicit. Explicit is that which can be put into words while Tacit is difficult
to express but constitutes perhaps the substance of the communication on a
subject. Isaac has written about the ability of Dialogue to access and express
the tacit domain:
Just as the know-how people use to ride a bicycle cannot be
stated, the knowledge people use to think,
particularly to think collectively, is tacit.
Our tacit ways of thinking govern how we formulate our views, deal with
differences, pay attention, make causal connections: in short these tacit
influences are like the operating software that govern the ways human beings
perceive the world and take action in it. Incoherence in these tacit springs of
experience leads people to create unintended effects when they act, and to
remain unaware of the fact that they are actively participating in ways of
thinking and acting that continue to produce these effects. People are in
effect out of contact with the sources and impacts of
their thinking and acting. As physicist David Bohm put it, "thought
creates the world and then says, I didn't do it." One purpose of dialogue
is to reestablish contact so that this tacit ground can be accessed, its
impacts perceived, and its effects altered.
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