Each of the great inventions of mankind – the steam engine, electricity, IC engines, telephones, etc. - transformed society’s productivity deeply and unambiguously. IT has so far transformed entertainment, communication, individual productivity but not the society’s productivity. It is in fact believed that the productivity increases since 2000 are not due to IT. The problem is not computing power. We already have computers that are fast enough for any task most of us want to perform.
Collective ability today represents the greatest if not the only source for the pursuit of extraordinary enterprise performance. While the potential for collective formation has risen steeply over the centuries, the collective ability exploited has more or less stagnated.
The practices and processes that develop the collective mind are well known. IT has all that is needed to raise collective ability and sensitivity – connectivity, programmability, speed, storage, access, mobility, productivity tools and social software – but has yet to make an impact across the enterprise. Achieving the transformation with IT demands a compelling business model to ensure IT is adopted for constructive team work by each member of the enterprise.
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