Lord Kelvin, president, Royal Society, declared in 1895. "Heavier-than-air flying machines are impossible." And yet on December 17, 1903, Wilbur and Orville Wright successfully flew the first powered heavier than air craft. The right science can enhance the frontiers of possibility. My work too extends the frontier earlier articulated by Peter Drucker in 1990: "In Knowledge and service work partnership with the responsible worker is the only way; nothing else will work at all.”
The following defines the nature of the breakthrough and the facts that make it universally applicable:
- Focus on the worker and not the event
- Interventions are a necessity for decisions
- Team interventions: a product of evolution
- Norms decide next possible step of worker
Enable a single knowledge process for events
Integrate with a flexible organization structure.
- Process anticipates and conducts next step
IT energy organizes communication for feedback
Our IT engine transforms without disruption.
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