Transforming The Enterprise - 8

The Means For Dialogue Needs To Evolve

The image above shows the cycle as we know it today took close to a 100 years to evolve. The practice of Dialogue too has evolved. It has its norms that distinguish it from Discussion as summarised in my last post. Its use on the enterprise scale for remarkable results was celebrated by Drucker:

• Last use: the Indian colonial administration
• File based dialogue gave results despite

             Remote and inaccessible areas

             100 administrators reporting to one Principal.

• Drucker (1988): Its free form interactions and free-flow a model for the 21st century.

• Changes: culture, volume, spread & speed
• File system swamped. Personnel overloaded

             Evolution essential for Energy/Time/Volition/Will
          

Those who comment on web news stories may have already experienced the next step enabled by technology.